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Sr. Technical Architect - SAP (Remote)

Sr. Technical Architect - SAP (Remote)

Sr. Technical Architect - SAP (Remote)

Johnson Controls
Milwaukee, WI

Job details

Job Type

Sr. Technical Architect - SAP (Remote) - WD30136527018

What you will do

The Technical Architect is responsible for managing, developing and maintaining the overall technical architecture for JCI SAP systems consistent with JCI policies. Responsible for strategic management of all technical activities including but not limited to: Application Setup, System installation, System Change Management, Performance Monitoring, Performance Tuning, Transport Management, Data Management, Data Archiving, System Administration & Monitoring, User administration, Security, Development and Testing, Troubleshooting, project planning and estimation, Problem Analysis and Problem Resolution. Able to manage in a fast-paced 24x7 environment.

Globally manage and direct responsibility comprising of consultants of technical projects. Responsible for management of the work in all technical areas of the Architect Team, upgrades and existing and new projects/implementations. Ensure the SAP technical/NetWeaver architecture meets business platform requirements. Track and monitor SAP infrastructure and technical developments and report status to functional teams. Manage overall incoming technical requests from functional teams.

Monitor and maintain SAP systems environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, Training, QA and Production: n and n+1). Perform planning for core Basis functions (e.g., corrections, support packs, kernels, transports). Plan and create proposed technical solutions for project and support requirements. Assist in creating and modifying strategies, resolve problems and document issues and resolutions.

How you will do it

  • Manage and direct the work in the technical areas of the SAP Technology, upgrades, hardware migrations, cloud migrations and existing and new projects/implementations. Ensure the SAP technical/NetWeaver architecture meets business platform requirements. Track SAP infrastructure and technical developments and report status to functional teams. Manage incoming technical requests from functional teams. Manage work through internal shared service organizations (Enterprise Data Center) and external 3rd parties
  • Monitor and maintain SAP systems environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, QA and Production). Perform core Basis functions (e.g., corrections, support packs, kernels, transports)
  • Mentor and train Architect team to perform daily duties
  • Design, develop, and manage complex technical project plans for project and support operations
  • Assist with reviewing custom code, analyzing the impact of the proposed technical solutions. Responsible for developing and modifying SAP technical strategies, lead problems resolutions and document issues and resolutions
  • Through strong interpersonal skills, establish strong working relationships with both technical and non-technical members of staff, be sensitive when introducing new technologies and methodologies to established groups and products, but have the conviction to push through technologies that are in the best interests of the company
  • Lead technical project through strong planning, project management skills, and directing work through a matrix delivery and support organization
  • Lead aggressive problem diagnosis and creative problem-solving skills on highly complex problems including SAP performance tuning providing highest customer services to internal customers and end user community
  • Design SAP landscape for upgrades projects for SAP S/4Hana, ECC, Fiori, NetWeaver, Enterprise Portal, Business Warehouse, SLT, MDG, Fiori, SRM, and related SAP modules
  • Provide expertise knowledge in SAP: S/4Hana ECC Enterprise Portal (EP), SNC, SD, BI, MDG, Solution Manager Installation Planning, Software Installation, Support Packs, and Upgrades on latest NW stack
  • Provide solutions and directions based on past experience and strong understanding with integration of components NW/PI, BI/BW, EP, ECC, S4/Hana, SRM, and SLT
  • Experience with Enterprise Data Interchange(EDI) IDOC
  • SAP ALE technology (RFC, IDOC, etc.)
  • Research SAP issues through OSS, applying OSS Notes, evaluating OSS Notes, and testing after OSS Note / Hot Pack applications. Researching SAP Product Availability Matrix, Oracle, Linux Vendors, Windows Servers, and SQL Server, Sybase
  • Research SAP new technologies and technologies trends etc. Cloud, Artificial Intelligence, Database, Operating Systems
  • Managing to SLAs and consistently achieving pre-defined metrics for projects and problem resolutions
  • Provide expertise in supporting multiple hardware server platforms and operating systems
  • Provide expertise and knowledge to apply ABAP and Java support packages
  • Experience in High Availability and Disaster Recovery and develop guidelines and recommendations for SAP Disaster Recovery
  • Ability to clearly communicate technology issues, plans and solutions from both a business perspective and a technical perspective providing pros and cons for recommended solutions
  • Support multiple hardware server platforms and operating systems including on major cloud (Azure, GCP, Amazon AWS) infrastructures
  • Ability to apply ABAP and Java support packages
  • Lead, plan, and manage team to deploy SAPGUI projects
  • Lead, plan, and communicate SAP system maintenance outage activities


What we look for

  • Bachelor degree in Computer Science / MIS from an accredited university
  • Minimum 5 -7 years SAP personnel management experience for technical resources
  • Additional 5+ years of general IT experience, preferably in a business-facing role
  • 5 -7 years Database Administration experience – Hana, ASE, MS SQL
  • Minimum 6 -8 years of strong hands on technical experience with SAP, including SAP Basis Administration, in a large-sized environment with at least 3 years in a lead technical role
  • 5 years of business experience in a systems development and implementation role with a track record of successful implementations with increasing project scopes
  • Four (4) Full Life Cycle implementations, preferably with Global Template/Rollout Methodology
  • Proven implementation experience with:
    • SAP ECC, MDG, EP, Ariba, Fiori
    • Internet facing corporate Portals SAP Business Suite
    • Hana S/4 and Hana for BW
    • SAP on Cloud. Microsoft Azure, GCP or Amazon AWS
  • Proven project management experience in managing system setup in matrix or shared service organizations
  • Understanding of SAP and Portal authentication with Microsoft Active Directory / LDAP
  • Understanding of SAP Portal Content Admin, System Admin and User Admin
  • Hands on experience in Visual administrator & Configurations tool
  • Understanding integrating SAP Portals with WebSphere Portal, Siteminder and Kerberos. (a Plus)
  • Proven experience in SAP performance and availability monitoring
  • Advanced knowledge and experience in SAP security (including creating and managing SAP Security roles, profiles. SSO, and CRM, EP, SNC configuration, etc.)
  • Certifications in SAP Basis Administration and Oracle DBA
  • Experience designing and utilizing Service-Oriented architectures (SOA)
  • Very strong technical skills in UNIX (HP-UX 11.3), Suse, and Red Hat Linux, Windows Servers, and ORACLE Database. Expertise in handling application related issues at the OS level in Unix and Linux
  • Multiple installs and support on SAP systems with Oracle DB, SQL Server, Hana
  • SAP technical architecture skills
  • SOA background/experience (a Plus)
  • Understanding of WebSphere integration technologies
  • Experience developing and enforcing standards: Technical architecture, environment, etc.
  • Experience 3 years leading and managing others
  • Must be well organized and capable of handling numerous priorities
  • Demonstrated ability to develop and implement customer-focused processes & proceduresExcellent people skills with ability to develop and maintain professional relationshipsProficient in MS Office Excel, PowerPoint, and Projects
  • Must have excellent speaking, written, and presentation skills to articulate SAP technical strategies to leaderships and projects proposals
  • Excellent analytical and solution design skills required to design solutions for various functional, technical requirements, and enhancements
  • Where legally permissible, as a condition of employment, you will be required on your first day of employment, to show written proof that you have been fully vaccinated against Covid-19 or that you have a valid medical or religious reason for not receiving the vaccine

Preferred Qualifications:

  • SAP Certification strongly preferred, but not required
  • BASIS certification or specialty certification
  • Formal SAP Basis Administration training and certification
  • Experience in managing Windows , RHEL operating systems
  • Experience in the Manufacturing -Consumer Products industry

What else you will get

Supportive team environment and add to that a competitive salary, best in class benefits package starting on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

Job Information Systems

Primary LocationUS-WI-Milwaukee

Organization Corporate

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21569488

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