Analyzes, designs, and implements standardized Smart Chart revenue cycle workflows and processes for Aurora Health Care in conjunction with operational and IT stakeholders. Investigates, troubleshoots, and recommends process changes required to ensure system-wide standardization of revenue cycle processes. Identifies and implements best practices and process improvements, and communicates changes to all impacted caregivers, including leaders.

In conjunction with operational and IT stakeholders, analyzes, develops, and recommends strategies to standardize processes system-wide related to revenue cycle functions in Smart Chart.

Researches, designs and recommends process improvements to drive revenue cycle best practices. Works in conjunction with operational and IT stakeholders to identify, evaluate, analyze, and develop integrated solutions for the standardization of revenue cycle activities system-wide.

Contributes to a single source repository of all processes and adheres to an agreed-upon methodology for drafting, revising, and approving policies and procedures. Adheres to the agreed-upon methodology for the periodic review and certification of these processes.

Oversees the process communication plan for impacted caregivers.

Partners with Revenue Cycle Quality Assurance to ensure their monitoring processes are effective and accurate as needed.

Acts as subject matter expert on documented processes for Revenue Cycle Training and Revenue Cycle Support to assist those activities.

Analyzes system or process issues, recommends changes, and provides consultation to leaders in implementing the standardized processes and changes within their work units.

Partners with Compliance, Internal Audit, or external audit agencies to assist with organizational oversight initiatives, as needed.

First shift, Monday - Friday

This is a REMOTE opportunity

Licenses & Certifications

• Epic Cadence certification issued by Epic, or
• Epic Grand Central certification issued by Epic., or
• Epic Prelude certification issued by Epic., or
• Epic Resolute Hospital Billing Administration including Single Billing Office certification issued by Epic., or
• Epic Resolute Professional Billing Administration for Single Billing Office certification issued by Epic.

Degrees

• Bachelor's Degree in Business or related field.

Required Functional Experience

• Typically requires 5 years of experience in an applicable area of Revenue Cycle, as well as experience in workflow and process design and/or process management.

Knowledge, Skills & Abilities

• Revenue cycle knowledge with an emphasis on the area of focus for the given opening.
• High level of expertise in creating, organizing, maintaining and implementing improvements to support Revenue Cycle operations.
• Excellent assessment and documentation skills.
• Strong planning and organizational skills and experience managing multiple priorities simultaneously.
• Exceptional interpersonal, verbal and written communication skills.
• Experience in cross functional leadership and team facilitation.
• Ability to lead meetings, manage differences of opinions and adjudicate conflicting views.
• Proficiency in the Microsoft office (Excel, Word, and PowerPoint), or similar products. Ability to learn and proficiently use other applications.